Customer Service

Shipping & Delivery
At UberSignal, we offer multiple shipping options for your convenience.  All orders sent via free shipping or ground shipping may take between 1 and 3 days to ship from our warehouse.  Orders with expedited shipping that are received before noon Eastern Time Monday through Friday generally ship same day with all others shipping the following business day.  If your order contains any products that are out of stock, pre-order, or back-ordered, it may take additional time to ship.
Once your order has shipped, you’ll receive an email notification containing a tracking number if one is available.  Using the tracking number, you can view the delivery progress and see the estimated delivery date.
Returns & Replacements
UberSignal has a 30 day return policy on all products sold through our website. If you need to return an item, please go to our Returns Page to review our return policy first, and then contact us to start the return process. Please note, we can only issue refunds for products, which are returned in their original condition.  For more information about returns, see our Returns Terms and Conditions page.
Orders may be placed through the website or by calling us at (800) 590-3564. If you have any questions or run into any trouble while ordering, please contact us at the number above for assistance.
Payment, Pricing & Promotions
At UberSignal, we strive to offer fair and competitive pricing on all products we carry.  If you find a lower advertised price, please contact us for more information on our price matching policy.
Viewing Orders
You can view previous orders by logging into your UberSignal account or by using the "Orders and Returns" link in the footer of the site.
Updating Account Information
You can update your account information by logging into your UberSignal account and editing your information there. If you ever have a problem, please feel free to contact us.